Jason E. Garrison | IT Infrastructure Specialist

Professional Profile

Field-tested IT Infrastructure Specialist with more than 20 years of hands-on experience in network deployment, hardware diagnostics, and commercial support. Known for solving field problems under pressure in healthcare, correctional, commercial, and customer-facing environments.

Field Engineering Network Deployment Hardware Diagnostics Commercial Support Project Execution Client Communication

Core Tools & Work Types

Network drops, hardware swaps, workstation repair, site surveys, MSP tickets, printer support, router and switch installs, customer handoff, and field documentation.

Professional Experience

Independent Commercial IT Specialist

2019 - Present

Independent Contractor | Tennessee & Kentucky

Serve as a field engineer for national MSPs and direct commercial clients, handling technical tickets in healthcare facilities, correctional institutions, and other sensitive work sites.
Manage infrastructure projects from site assessment through installation, testing, and handoff.
Review scopes, cabling paths, and equipment needs to reduce waste while keeping systems reliable and serviceable.

Owner & Lead Technician

2014 - 2019

Garrison Tech Services | Nashville, TN

Founded and operated an independent computer repair and support business serving residential and small-business customers.
Built a profitable service operation through fast turnaround, clear communication, and repeat referrals.
Diagnosed and repaired thousands of machines while managing pricing, inventory, customer service, and local marketing.

Telecommunications Contractor

2011 - 2014

ISP Infrastructure Contractors | Indiana

Completed end-to-end ISP installations, including line work, customer-premise setup, and in-home network configuration.
Balanced technical installation work with customer-facing sales and service package upgrades.

Graphic Design & IT Consultant

2004 - 2009

Grace Evangelistic Ministries | Nashville, TN

Designed and prepared a bi-monthly donor newsletter, coordinating layout, production, and distribution.
Supported office computers, printers, and internal systems so administrative staff could work without avoidable downtime.

Education & Background

Self-Directed Professional Development

Hands-on technical training through field work, repair, deployment, and independent study.

My technical education has been built through direct experience: diagnosing failures, learning unfamiliar systems under pressure, and turning difficult field problems into working solutions.

That background has made me resourceful, self-directed, and comfortable learning new tools without needing a formal classroom before I can contribute.

Career Target

After more than two decades of independent technical work, I am ready for a dedicated long-term role where I can bring steady judgment, practical troubleshooting, and strong field ownership to a team. I am looking for an organization that values independent troubleshooting, clear communication, and practical ownership.